Satisfaction Guaranteed!
 
If for any reason you are unhappy with a purchase you make, please contact us immediately. Notify us immediately of any problems with regard to your order.
 
modernpalette offers a convenient return policy accommodating product returns within 7 days. The only exception is with customized orders. All orders from Europe are custom made-to-order. Check out further details of our Return Policy.

 
Why shop at modernpalette? 
 
modernpalette.com was designed to provide our customers with the best online buying experience from product selection to delivery. To provide more value and convenience, free delivery is being included for all items with free whiteglove service as deemed necessary for the items being delivered. We spare no expense in providing proper service.
 
We work with highly reputable Italian manufacturers that produce exquisite finished products. From the factories, your order is handled by our freight partners, who only handle furniture, and delivers it to your shipping address. One shipment by one company. The less times an order is staged in transit - the better. Your items will not be stored in a warehouse, showcased, assembled/dismantled. Orders are "brand new" and will always be specifically per your custom preferences.
 
We are always hard at work in getting orders delivered faster. Most custom orders from Europe require a 4-5 week production period and ships directly out to you within 1 week after production.
 
 
Price Guarantee
 
We make every effort to provide you with the best products at the very best prices. If you find a price from other online merchants on our products that is lower than our total "delivered" price, please add the competitor's product web address in our checkout page comments section, and we will honor the same price on your purchase upon verification.

aThe added value will be the condition of the delivered item and the quality of service you deserve. Additional discount over the price difference (at our discretion only). Most of our products are universally priced as required by our manufacturers.

If you find a lower "delivered" price on the product(s) you purchased from us - within 7 days after your purchase, send us a note with the product website page URL or a screen shot of the final price and we will refund a 110% of the difference in price.

 
Price Comparison Conditions:
 
-Comparison is based on the same exact product
-Seller needs be an Authorized Dealer for the manufacturer
-Provide a URL where we could see the product with current price shown
-Seller’s price must include shipping, any taxes and any other charges that may apply
-Selling price needs to be verified prior to a refund
-Comparison based on brand new original manufacturer's products
-110% price protection guarantee will not apply to promotions, clearance or close-out items
 
 
Thank you for your business!
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